Privacy policy

Axten Hospitals (“we”, “us”) respects your privacy. This policy explains what information we collect through this website and our helpline, how we use it, and the choices you have.

Information we collect

• Contact details you submit through forms or calls: name, mobile number, city and the treatment you are interested in.
• Health information you voluntarily share (such as reports) so our specialists can advise you.
• Standard technical data such as pages visited, device type and approximate location, collected via analytics tools.

How we use it

• To respond to your enquiry, arrange consultations and coordinate treatment.
• To assist with insurance pre-authorisation when you ask us to.
• To improve our website and services. We do not sell your personal information.

Storage & security

Your information is stored on secure systems with access limited to authorised care team members. Medical information is handled in line with applicable Indian law and clinical confidentiality norms.

Your choices

You may request access to, correction of, or deletion of your personal information at any time by writing to connect@axtenhospitals.com. You can opt out of follow-up communications by informing your coordinator.

Last updated: July 2026.